If you re trying to do something fun for your kidd...

If you re trying to do something fun for your kiddos during the depressing time of Covid, DO NOT pick this hotel for their pool or you will be swimming in an igloo! The pool might be slightly heated, but the pool room, encased in glass, has ZERO heat. We were not informed of this when making the room reservation, the pool reservation, nor when we went to the frond desk to check in for our pool fun. Once we arrived in the pool area and called the front desk puzzled, we were finally told that the heat in the room was broken. In zero degree temperatures in Chicago at the moment, this is a major problem!