R Strohm

Review of Kenny Ross Ford South

I had stopped in to this dealership in August 2011...

I had stopped in to this dealership in August 2011 wanting to purchase a new F150. Knowing that they were about to close I talked to the sales Manager and was very curious and brief regarding what I was in the market for. I was ready to buy ASAP. Gave the manager my info and he never even called me?!?! Then on July 13th 2012 I went back and gave them a 2nd chance to see what deals and pricing they had for the truck I wanted. The sales rep was very rude, and condescending towards me as I stated I was about to pay CASH for a brand new truck. He stated "Well I am not going to retire off of your purchase, I sell in bulk" as in my money essentially means nothing to him. He also stated to me when I told him what I was expecting for my car in a trade, quote " where did your quote Kelly Blue Book" like I was some kind of moron. I was very polite and felt that I was talked down to and quite frankly disrespected. I will not be purchasing my $45,000.00 truck from this dealership ever!