I purchased vinyl plank flooring through Home Depo...

I purchased vinyl plank flooring through Home Depot who contracts with American Carpet for installation. My installation was on Thursday. At the completion of the installation I had several complaints around the quarter round installation and the lack of materials left onsite. I have included pictures of the quarter round installation. The installer used products that caused the gaps between the baseboard and quarter round, missed a section where quarter round should have been installed and nailed down a piece longer than needed in one area. In addition my flooring had to be purchased by the case and no materials were left behind. I received a call from American Carpet asking me about my experience and discussed my issues. During the initial call I was told they would pull up and reinstall or reimburse me. I stated I would call back this week. When I called back I spoke with another individual who stated there was nothing they would do and I should contact Home Depot as they should have given a different product and I must not have understood what the first representative agreed to.
Also during scheduling and during my first call about the installation I was asked to not complete the Home Depot survey so they could rectify.