Went in for an oil change and after 2 hours of wai...

Went in for an oil change and after 2 hours of waiting I had to ask how much longer my wait would be and was told another hour or so.....we only have 2 technitions today. This is the second time I have taken my car in to them and had to wait over 2 hours. We were able to get a car ride home to wait another hour. Another sad part is the driver of the shuttle said they had plenty of technition on today, dispite what the service writer had said. Horrible service and lack of consideration for their customers.