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Christopher Boron Review of RockAuto, LLC
Great people, great service. I ordered a part to f...
Great people, great service. I ordered a part to fix my fiance's car. It arrived ahead of schedule and was exactly what I asked for, but I didn't get around to attempting the repair for a while-- at which point I found the repair was unnecessary, so I inquired as to returning the product. Being outside of the 30 day return policy, they could have and should have penalized me a restocking fee, but waived it as my first time and as a new customer. Not to mention the fact that the part was more than 50 dollars cheaper here than anywhere else. Small gestures go a long way-- I'll be making my purchases here from now on.
The box was a little beat up when I got it, but the part was perfectly fine.
Thanks guys!
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