They are hands down the WORST company to deal with...

They are hands down the WORST company to deal with if you have to return something. Their website had an error in the part description on a part I ordered, so had to return the part, but lost the box. They wont accept it not in the original box so they ask if I want to get it back at my cost or discard it. Seriously!?! I really really hate Rockauto for STEALING my money. I just want an exchange for f*** sakes. I think management has been inbreeding.