Andrew Dahl Review of Stonebriar chevrolet
I had an issue with a 2018 Chevy Cruze that someti...
I had an issue with a 2018 Chevy Cruze that sometimes wouldn't start back up after auto-stop engages. So I took it to their service center, paid over $1,200 to replace the battery and a power supply converter. On the drive home I had the issue twice, so I brought it back same-day.
The next day, they said the ECM needed to be updated. So they updated it and I picked it up, and had the issue again right away. To their credit though, when auto-stop works, it works better than it did before. But it still fails to start back up about 20% of the time, leaving me waiting at a stoplight long enough for it to finish trying, then put the car in park so I can start it again. I disabled auto-stop because sometimes a quick stop that engages auto-stop might be before a highway entrance on a right turn and I only have a yield so it doesn't take long to start getting honked at.
Anyway, could I take it back a third time? Yes and I probably should. But why would I? I'm a facts guy. The fact is, they said it was fixed twice and it wasn't. Why should I expect different results the third time?

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