Doris Njeri

Review of Steel Structures Ltd (SSL)

Had the worst customer experience with this compan...

Had the worst customer experience with this company. Went to request for steel reinforcements for an ongoing construction and was assigned an officer by the name Anthony Kariithi who advised that he had to visit the site first before he could advise on the reinforcement. The site visit was scheduled for the following day. On the material day, the officer kept me waiting all day and never showed up despite various communication indicating that he would show up at site. He later sent me a text at 3.15pm to say he wouldn't make it. My calls to him went unanswered. THIS IS NOT HOW TO TREAT CUSTOMERS!!!!