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Daniel Clement

4 years ago

I absolutely have to write a review about how amaz...

I absolutely have to write a review about how amazing the service team was at Lindsay Acura, specifically Logan. This man is an absolute superstar when it comes to customer service. I was having issues dealing with the used car sales dept because I needed an explanation/resolution on a random electrical issue I was having since the day I bought the car. I could not get ANYONE from used sales to work with me. I even had the sales person lie to me about doing an electrical test on the car to assure me there would be no issues with it. Long story short I could not get in contact with anyone, I could not get a clear answer, and it just gave off this vibe that the used car sales could care less now that they had sold the car. BUT GUESS WHO SAVED THE DAY? LOGAN! Logan understood where I was coming from, and the fact that when you spend a lot of money on your first car, you want a clear answer on issues when they're supposed to be the "experts". Logan was 100% transparent with me the entire time, and vouched for me in getting the costs covered (as it should've been considering the circumstances). Anyways, I can't say enough about Logan. He was so calm, supportive, and helpful even when it was apparent I was stressed about the situation. I am so happy I was able to work with him. Lindsay Acura, I hope you seriously value this amazing employee.

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