Darleny Jaramillo

Review of United Automobile Ins Co

I'm giving one stay because i have to, but if i ca...

I'm giving one stay because i have to, but if i can give them ZERO i would! I got into a car accident 3 weeks ago and i have had the WORST experience with it. I was not at fault, so the driver's insurance was this one! My adjuster was Electa Edwards. I would leave her voicemails and she would never return my phone calls. These people need to be trained on customer service because they have zero customer service. My mom then was able to speak to her supervisor Joshua Perez, and he was extremely rude. He yelled and spoke over her, which really aggravated me that he spoke to her that way. This insurance company should be closed!!

Good luck if you ever get into a car accident with these people.