nicole menard

Review of Norman Y. Mineta San Jose Int'...

They cannot tend to their customers properly. My l...

They cannot tend to their customers properly. My luggage was delayed back in Chicago and they said it would be on the next flight to San Jose. Great, no problem. They told me they WILL deliver my luggage TONIGHT. But they ended up never making the arrangements to have it delivered to me, while having important items in that bag that was needed. Would NOT trust customer service or anyone you speak to as they can't even do their jobs.
Will never reccomend people flying out of there.