Front desk was polite, lobby was nice and big, but...

Front desk was polite, lobby was nice and big, but the room was not what I expected. The shower got flooded, the refrigerator was dirty, found trash on sofa, headboard was loose so every movement, it made noise. And to top it off the tv and no internet. They gave you two water bottles but only one was free and the other one charged for 4 dollars. The area was nice I was just disappointed in the rooms.