Terrible customer service with lengthy wait for an...

Terrible customer service with lengthy wait for an engineer with no explanation why, then when the engineer came, they damaged the boiler further! We've had to pay out of our own pocket to get it rectified and had no assistance from Worcester/Bosch despite the boiler being under warranty. We shall never use them or their products ever again and I suggest you do the same should you require better service for when something goes wrong!