Vicki Petrelli

Review of Blue Chip Casino

Worst casino experience ever!

Worst casino experience ever!

My husband and I booked a room on a Saturday $220 because we were told there would be some entertainment. When we get there we were told it was canceled! Half the restaurants were closed and the pool as well! If I knew that I would have never drove 3 hours and booked a room for 220 a night with half of thier amenities shut down! By the way they also charged me a resort fee! A resort fee for what I dont know. Nothing was open. Anyways we decided to go eat at the Game because it was the only thing open and we couldnt check into our room until 4. They had 1 waitress! It took almost an hour to get out food. Then we decided to go into the casino. They had security checking people in because of covid19 which is good. I'm glad they took precautions. However the way we were treated was completely unacceptable!! The security guard talked to my husband like a child and the other one basically yelled at me to take my mask down to have my temperature read. Sorry I dont know the routine coming in but I definitely dont need to be spoken to in the manner! It was upsetting to say the least and embarrassing as well. We have been to this casio before and loved it! But this time it was appsolutly horrible! We will never go back! Not good!