I started with 0 Property Management Experience, b...

I started with 0 Property Management Experience, but lots of start up and leadership expertise.

The company went through changes on a weekly basis, i swear. Eventually, my Boss was laid off and i had to take over with no training and a new hire chosen for me with no experience. The new worker kept me sane, and we were all so alone, it was great to have each other. Three of us struggling to hold it together when other companies of similar property count, same type of work, had at least 10-12 more staff.

It hurt to let people down when we were overwhelmed, but couldn't explain why. Man, the hours I sat on the phone taking the blame and apologizing was tough. I was alone, no guidance- im grateful though, my customer service is stronger because of it. I eventually started making decisions and asking for permission later, even though I was given none.

I had to get mad to get us updated PDF licenses once - legit. Nothing was easy.

I wont go into full details, but a bit i endured :

-24/7 afterhours call center emergency support without relief for a year (no pay)

-promised to promote if i jump through hoops. When i did, they'd create new ones and would never put anything in writing.

-wont hire more staff, but will blame you for missing things, but dont pay overtime

-the benefits suck. Have a family? Expect to be told it will cost $300 out of your money.

-control issues are real.. I could have cut admin time down, created system automation, cut costs and provide better communication. We had the tools, just didn't use them. My experience and ideas were always wrong, not approved, and held back due to politics. I spent almost 100 hours learning their software.. I could do anything - with it.
-if you're a "yes" person you'll fit in. I prefer communicating, respecting new ideas and being ahead of the game.



Vendors, Owners, Tenants - im proud they know i worked hard. That's what matters ti me in the end.