Maggie Rivera

Review of Audi Plano

Worst Experience Ever!!

Worst Experience Ever!!

Audi Plano has to be by far the most condescending and rude Finance Team there is. To be treated like I was not good enough or could not afford the vehicle was just outrageous.
I went in today for my 2nd appointment to pick out the color and options to see what kind of negotiation we could do and instead we got disrespected and laughed at by Trey, the Director of Finance and Peter in Finance.

Thank you to Neil, Marcio, and Danny for coming back and trying to recover from the damage the others did. Thank you for being respectful and apologizing for their horrible behavior, even when you did not do the insulting.

It s sad, you could ve had my business had we not experienced that discrimination. We didn t ask you to do us any favors, we just ask for you to be transparent with the numbers. You instead chose to be disrespectful and treat me like I could not afford it (I hv excellent credit and make great $) and you had already made your decision on if you were even going to try and sale this vehicle to me as soon as u walked up. Shame on you for your derogatory behavior, remarks, and your terrible manners.

If u want an Audi...do yourself a favor and go to a different one!! If you want to get laughed at, walked away from, and treated like garbage, go to Audi of Plano.

To the Finance Department, learn some manners!!!!