Mailee Vang

Review of Jim Norton Toyota

We are super satisfied with our new 2018 Toyota Ca...

We are super satisfied with our new 2018 Toyota Camry SE, thanks to Brad Mincer!
If you guys are shopping by, please speak with Brad Mincer, he was amazing to us. We couldn't be more happier.
Brad Mincer isn't pushy like every other salesman out there.. he had a great deal of knowledge in the car we were looking to purchase, he explained the car in details, he also pulled up a another car (because we weren't sure of which car to go with.. black or white.. we ended up with Black), he was patient with our decision, he broke down our out-the-door cost of the car, we test drove the car.. he showed us how to put the cars features in use, and so much more. Brad went above and beyond to make sure that the car (we have now) is the ONE FOR US.
We were very indecisive when looking at the car, but Brad Mincer was patient and gave us time and personal space for us to talk and think about it... 3 hours later, we said yes! Before we even signed the papers, Brad inspected our car to see if there were any flaws...surprisingly, there was.. our windows had bubbles.. (our windows were tinted, but not fully done or it came off?), and they fixed it for us right away! After we bought the car, he also spent about a good 30 minutes with us outside just making sure we knew all the features our car offered, he helped us hook up our phones with the car! And that night, he also followed up on our car, to see how everything was.
Our experience at Jim Norton was overall amazing, it couldn't have been any better. The customer service (especially our salesman, Brad Mincer) was friendly, welcoming, and understanding.
I would recommend this dealership to EVERYONE because they are great at what they do!
Who knows... you could walk out with a brand new 2018 Toyota car of your dreams for LESS than what OTHER dealerships OFFER!