4 years ago

Shameful, this hotel has nothing of a 5-star stand...

Shameful, this hotel has nothing of a 5-star standard: the room smelled of mildew, deco 70's, electrical outlets, wires hanging off the TV, wire under the bedside table, shower ring (4 to change) that runs away from boiling water, and to top it all we were kindly installed next to the engine room (40db in the room every 15min sound level in support).
We had to repeat 4 times that we did not want to dine in the restaurant, the staff does not stop to reserve us automatically at a table.
Arriving at noon, we asked for a simple salad of tomatoes, we got it: 1.5 tomatoes each ....
Want to swindle people under the guise of a Michelin star and a vague signature Alain ducasse at the entrance is strong coffee.
I complained to the reception after this disastrous night (I had to sleep 6 hours between 2 humming machinery), the reception staff was understanding: cancellation of the night ahead and refund of half the price of the night spent without talking more than that: an admission of the lack of standing of the establishment?
We must stop making fun of people for a room offered at 350 per night in a hotel barely worthy of a 3 star.
I will, of course, of all these shortcomings with the house hotel and castle collection, it is incomprehensible that this hotel can appear in the catalog of it.

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