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Krishna Desai

4 years ago

Positives: clean, quiet, convenient, easy to sched...

Positives: clean, quiet, convenient, easy to schedule appointments, quickly got read and results accessible electronically.

Room for improvement: Front desk staff were not rude but not particularly warm or inviting. Ultrasound tech was cold and bit on rude side. She asked questions like why did your doctor want this? Are you sure about your pregnancy dates? And did not respond to my questions because she is not supposed to say anything about findings. She then should also not be asking questions. She was sighing and huffing/purring when the study seemed to be taking long time. Very inattentive to my comfort level. Did not make me feel comfortable or ask if position was ok for me. As a patient who is getting an invasive procedure in private parts for the first time it was u peasant to say the least.

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