we had afternoon tea which was OK but nothing spec...

we had afternoon tea which was OK but nothing special. the manager on the first shift was very pleasant some staff were OK as you expect but half of them were useless as they either had not been trained or just palmed you off to another member of staff that had not been trained. the toilet although appeared cleaned stank heavily of ammonia and even worse than public toilets. The hotel looked very worn an in need of a refurb. There was payable underground parking which was handy. This place made the Hilton brand look failing and tacky. This was the first time I had afternoon tea and I wouldn't come back here but mat try somewhere else.