Hannah Vega

Review of Park Insurance

Very dissatisfied with my experience thus far. I ...

Very dissatisfied with my experience thus far. I will be writing the president of the company a letter as well as reporting to the better business bureau. I was rear ended by a town car insured by this company. Can never get the same person on the telephone, and the people I have spoken to thus far do not return telephone calls that are left on their voicemails. I was told 3 different things by 3 different employees and still have not received repayment for over $1000 that I had to pay for repairs to my vehicle (repayment request was made twice since January and the accident was in December). Something seems very shady with this insurance company. The reason why I gave 2 starts and not 1 is because although frustrating, the staff was courteous and they did send an appraiser to look at my vehicle promptly following the accident.