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I had at least 6 warning lights come on so I drove...

I had at least 6 warning lights come on so I drove my Tribecca directly to the Autonation service department around 11 am. I was not told at the time that there would be any problems getting to my vehicle. I received a call at 5 that evening that they had not been able to work on my vehicle. I called the service department the next morning and was told they could not tell me if they would get to it that day or the next or when they would be able to get to it as vehicles that had come in with appointments were taking priority. I told them to cancel the service and picked my vehicle up. This has happened to me 2 other times in the past couple of years. In addition, when I have needed to get my car worked on immediately such as when my radiator crapped out, I have been told that they would not be able to work on my vehicle for at least a couple of weeks. When the service department accepts a vehicle with a good idea that they will not be able to get to it and they do not inform the customer, all they do is end up pissing people off. As a result, I will no longer take my vehicle to Autonation for service and instead go to another dealer's service department, such as Groove Auto, even though they are less convenient or take it to a smaller, Subaru repair specialist.

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