Christian Strange

Review of Omni Charlotte Hotel

The Omni Charlotte has renovation work going on so...

The Omni Charlotte has renovation work going on so it's a bit tricky getting in and out via car. Once I found the entrance the valets were great. A bellman offered to take my bags up to my room which was nice. Check in was a breeze since I'm a loyalty club member. I had a room on the 10th floor. It was more than adequate for my needs. The bed was comfy, pillows were nice, there was a minifridge with goodies inside, and I had a snack waiting for me from their loyalty ambassador. As a guest of Omni you get to use the gym in the building which is great. There's a Starbucks downstairs and lots of other restaurants and stores either downstairs or just across the street. Checkout was a bit trickier. I felt rushed when getting my car from valet and an employee had to physically walk over to a different exir gate to buzz me out. I know this is due to renovation work but it was inconvenient and I didn't have time to prepare for my car travel. All in all it was a great visit and every single staff member I encountered went out of their way to make me feel welcomed and taken care of.