I checked in late on a Thursday night, only to dis...

I checked in late on a Thursday night, only to discover that I booked the wrong dates for my stay (through a 3rd party website).

I was fortunate that Brooke and Christy were at the front desk. They went over and above, and helped me rebook my stay for the correct dates, in just a few minutes. They turned a negative situation into a positive one.

Other aspects of the hotel are also awesome, from the rooftop bar to complimentary beverages in the lobby. Every staff member we have met at the hotel seems to love their job, and it really shows to the guests.

The overall experience here is incredible, and I will certainly be staying at Hotel Erwin anytime I travel to the area. Thank you!