We both had steak. I had a Ribeye that was a terri...

We both had steak. I had a Ribeye that was a terrible cut, something I would expect in a grocery store. It tasted as if it was covered with butter to give a bad cut some flavor. The steak had so much fat and veins that I could barely cut through it. I ate about 1/3 of it and left the rest. My colleague had a filet, which wasn't bad. The apps were actually pretty good. The service, while slow to start was very good. We made reservations several weeks in advance on Open Table and we choose "standard seating", instead of the other option "outdoor seating" . When we arrived the hostess started taking us upstairs, which is more of a covered outdoor bar area surrounded by dinner tables. It was a cold evening and I told her that we prefer an indoor table downstairs. She told us that all the tables outside have heaters, which is not necessarily the case. I asked to be moved to 1 of the 5 open tables under a heater and she replied that those tables were booked for people who requested them specifically. Seriously, I doubt that this was true. She said she would check and see if we could move to a better table. "Please sit here and I will be back to let you know". Well, she never came back and we never heard back from anyone. It was so cold that we couldn't wait to get out of there. Those tables sat open for over an hour and one table was open until we were paying our bill to leave. I mean the restaurant has a cool trendy vibe and we were excited to eat there. But they need to improve some of their food and better train and manage their host staff, or at least this particular person. You shouldn't BS your customers, especially at those prices!