Our check in time was 4 and the room wasn t ready ...

Our check in time was 4 and the room wasn t ready until 5. We drove 2 hours to get there to have to wait an hour to be called to advise us our room was ready. Then we had to wait in line to check in for another 30 minutes. Then we got to our room and not only were there not enough towels but one of our beds did not have a blanket. We requested a blanket and didn t get it the first night nor the 2nd night. When requesting one from Marie at the front desk not only was she rude she repeatedly cut me off and asked since it was already late by the time we called a 3rd time they could wait till morning. She showed no empathy or concern at all. Just that we were on the list and handy everything out. We paid $445 to stay 3 nights and 4 days this service is absolutely unacceptable.