Difficult to find the building (the "sign" is just...

Difficult to find the building (the "sign" is just the letter j) and the valet staff were in front of a completely different building with no discernable indication they work for Joule. The food was mediocre at best and the elevator operator (you are not allowed to operate it yourself) left us waiting for 5 minutes to go up and 15 minutes to go down. It is also worth mentioning this is not a family friendly part of town.