My son was treated great by the NICU during his ex...

My son was treated great by the NICU during his extended stay due to severe prematurity however, if you get Gwen Robinson as your social worker do not expect her to do her job the way it should be done. She does not respond to phone calls in a timely manner, does not keep you informed on what the doctors are needing from you as the parent, and will lie to DCF trying to make herself appear better than what she really is and make you look like a crappy parent. The doctors depend on these social workers to be the middle person of communication and she failed epically at this for my family and I am currently having to fight DCF for my child due to her severe negligence in her job. On a lighter note the doctors and staff try their best to make sure the patient and family are taken care of and informed a quality which I admire in them.