I wont depend on them especially for an out of sta...

I wont depend on them especially for an out of state relocation. When I was offered this service, I thought its the best thing to have professional help in finding a home and knowing about the new city but my expectations were all in vain. The associate just make up their hours for simple internet searches (results of which werent very useful either) and the supervisor only tries to defend. After working with their consultant for more than a month, I gave up all hopes from them and ended up doing research, making appointments and signing lease on my own. To my surprise, because they already knew their services werent efficient, they never bothered to send a feedback survey for evaluation.