C

Update: lowering my initial score after they respo...

Update: lowering my initial score after they responded to my review with an offer to make things right publicly, then failed to return my email to them asking them to make it right.
Original: Another dealership that can't be trusted! I bought a used Highlander that they had a price over the highest book value on. When I inquired why, the dealer emailed a list of things that had been done, including a "175 point inspection" and "timing belt replaced". Less than a week after I purchased it the battery died. Should have been caught in the inspection (if one was performed). The sales manager told me to send in the receipt for the battery. But never paid me. So in the course of trying to get them to pay, I asked for a list of the items they said they replaced or repaired. Timing belt was not on the list. Then the manager told me that it had been done 7 year and 60k miles ago! He spent zero times getting to the bottom of the issue and stopped communicating with me rather that resolve it. Never buying from this dealer again. Still no payment for battery $150 that the sales manager agreed to pay. Liars.

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