Jeff

Review of BMW of Nashville

The 100 Oaks location has declined immensely since...

The 100 Oaks location has declined immensely since the dealership opened in Cool Springs, which I have not visited. The level of service is no longer what it used to be as you have to wait for hours for simple issues even with an appointment. When asked how long it would be, the answer was "I will see how far behind they are." That tells me they are always behind. In addition, it was suggested that I had some sort of "accident" to damage a sensor that should have been covered with my extended warranty. It was clear my vehicle had never been in an accident. I left without the repair being completed as they estimated the replacement would be $800.