To the Senior Management at the Enterprise Center,...

To the Senior Management at the Enterprise Center, Management of the Blues, and to Doug Armstrong..... Please READ THIS!!!!
To the Public planning on going to a game or event, also Please read this....
Ok so please bear with me, a bit lengthy but needs to be said as well as read. First I've been a die hard Blues fan since the late 80s. Last night I got to experience the thrill of seeing my son, daughter, and especially my wife, watch their first Hockey Game live. I was a bit worried when my son said he had bought tickets for us all to go, because of the COVID restrictions. My wife is unable to tolerate wearing a mask due to an incident and trauma she suffered in her youth (I won't go into detail), So I was worried she would not be able to attend. I called ahead of time and spoke with Ryan (I believe in guest services) who was very kind and let me explain the situation and her reason for being unable to wear a mask (but can tolerate a face shield). He was unsure if they could accommodate but would find out for me and call me back, and tbh I didnt think I would get a call back. Within 2hrs Ryan not only called me back, he also informed me that he had spoken with the proper officials/Managers and she was approved to wear the shield based on her complication. I was very happy but still skeptical of her ability to enter. Ryan informed me that he needed her name and would let the staff know it had been cleared and not to worry (Staff to know 1 person out of 3 or 4 thousand attending....ok again I'm worried) We arrive and as we enter into the gates a young man approached us ( I never got his name) explaining she would have to still wear a mask. (Now I thought here we go...) I explained that I had spoke with someone who had it cleared, and he immediately said "Your name Ma'am", which she gave him her name. He smiled really big and said "OK, thank you, we've been waiting for you and have been advised of your situation, you have been cleared to only wear the shield. Please enjoy the game and thank you for attending tonight". My jaw dropped (as well as did hers). I was stunned, they had taken care of it. So now we found our section and began to enter the tunnel and we're met by an older gentleman (Security staff) who explained she couldn't enter without a mask on AS WELL. Great I thought they told the door staff but no one else. I explained again the situation. He noted and said ok. We were shown are seats and waited for the game to start. About 10 mins later the older gentleman walked up to us and said "umm excuse me, Ma'am. May I speak with you". I watched the color drain from her face as well as I'm sure mine did too. Yes we both said. He looked at us then bowed his head (and I'm now thinking here it comes she's gonna get booted out), I'm so sorry for early I apologize, I had not been told about anyone being allowed, what is your name? She told him. He smiled and said, I'm sorry for not believing you, but I did check, they gave me the name, and that name is correct. Please accept my apology and if you have ANY problem tonight you either come find me, or tell them to go find Mike. I will deal with it personally and you won't be bothered. To say I was stunned was an understatement. Then to add to it all, just before the 2nd and 3rd period intermission, Mike comes back up to us and informed us he was going on break. That if anyone said anything tell them again find Mike and don't get up and until they do, he would handle it. My wife and I were both not only stunned but forever grateful. So to the Management of Enterprise Center and to the Blues Management the staff you have working for you is the best in the business, they are not only the most kindest people but they go out of their way to make every fan safe and well taken care of. To Mike and to Ryan, bless you both and thank you from the bottom of our hearts. Because of this I as well as my family will be die hard Blues fans till were gone.