Tawni Arthurs

Review of Park City Medical Center

Worst visit ever! I was brutally beaten a little ...

Worst visit ever! I was brutally beaten a little over a year ago which has left me with injuries that cause me chronic pain. Recently the pain from one of my injuries flared up . I tried to control it with over the counter pain medications but the pain got so bad I ended up going to this ER in Park City. I explained what I was doing at home to control the pain and that it wasn't even touching the pain. The doctor said he would do a few tests, then left. Nurses came in to start an IV. I was obvious the nurse had no idea what she was doing. She got the catheter partially in ,drew some blood then tried to fish which is extremely painful, blew the vein and left stated she wasn't sure I even need the IV and would ask the doctor. She never came back nor followed up with me. I was then taken for an x ray then brought back to my room and left there. I sat for what seemed like 45 minutes waiting for some sort of pain control. None came nor was even brought up. I had to call and ask for something. A rude nurse came in 20 minutes later and said she had tylenol for me. She didn't even bother to introduce herself she just gave me an annoyed look like how dare I ask for pain control. I told her tylenol was no help I had been taking tylenol. I was there tylenol was not even touching my pain. She rolled her eyes at me and said hes going to give you something stronger after your labs come back. I sat in that room for 2 hours with no pain control as the tylenol didnt even touch it. Nobody came to check on me . It was quiet enough I could here the staff outside calling me a " drug seeker" ..excuse me? The only time I go to a place like that is because I cant control or handle the pain anymore and am only looking for pain control and an underlying cause for the pain so it will stop. I'm tired of ER staff accusing everyone of drug seeking just because there are people out there who do doesn't make everyone one. The rude nurse came in again 20 minutes later a said she was drawing blood from my IV. I told her I didn't have one. She glared at me threw her supplies and walked out. How unprofessional. An aid came to start an IV. She wanted to start it in my still painful arm and got annoyed when I didnt want to put myself in more pain by positioning my arm the way she wanted so she moved to the other arm. She missed the first time and also tried to fish. Where were these people trained because fishing isnt a good practice. They took their blood and left. I sat in excruciating pain for another hour with nobody even asking how my pain level was or caring obviously if their calling me a drug seeker. Most places at least follow up with a pain level after administering a pain pill because they actually care if it was effective. 20 minutes later the doctor came back . He explained what he thought was going on and said I would receive toradol. He left and a nurse came in and administered toradol. The was slightly relieved but was still excruciating. 30 minutes later the doctor came in to talk about discharge. He acted like he thought he was a miracle worker because my pain was slightly less. He obviously didnt care that it was stil excruciating because he sent me home with uncontrolled pain and nothing to ease or control it and told me to go to my primary care doctor. Really? Fine refer me to my primary doctor that's common practice, but at least give me something to control the pain. All I can say right now is I hope karma catches up with them. I am very angry that I am expected to " tough it out" when I went there for uncontrolled pain, was accused of drug seeking and recieved no pain control . HEY PARK CITY HOSPITAL NOT EVERYONE IS THERE LOOKING FOR DRUGS SOME OF US ACTUALLY HAVE PAIN AND NEED HELP WITH PAIN CONTROL!!!!!!! WHY DONT YOU STATT TREATING PEOPLE INSTEAD OF INSTANTLY AND FALSLY ACCUSING EVERYONE OF ONLY WANTING DRUGS!!!!!!!!!!!