Brianna Prys

Review of Billion Auto Group

I bought my car from Tim back in April. He was an ...

I bought my car from Tim back in April. He was an amazing salesman-informative but not pushy. I would 100% recommend him. As a whole though, I would not recommend Billion. My car was a certified pre-owned 2012 Cruze. I had it about four months before it starting really acting up. I took it into Billion and they said nothing was wrong. It continued to have problems, so I took it to another shop. They told me they couldn't believe I was told it was okay to keep driving it because I was causing more damage everyday. It needed almost$2,000 in repairs. Repairs I was promised by Anthony from Billion that would be covered by the warranty I had on it, which I purchased through Billion. After four months of "Oh I'll look into it" from Anthony and Greg, both Billion employees, they told me they lied and I would not be covered. I would not recommend doing business with them. It took four months to get anywhere with them. I also can not believe a company can promise me a refund, only to go back and say "Opps we lied". They do not care about you as a customer, only your business.