Alex S

Review of Ortho Indy

The customer service I received on multiple occasi...

The customer service I received on multiple occasions has been terrible. They have a sign that reads if you re waiting for more than 15 minutes to let them know so they can move you up. I had an appointment when they first opened and had to wait over an hour then reschedule.

I finally got an MRI but never received the results or an explanation. I then had to drive to 86th to get my results then make an appointment so someone could explain the results and give me options which I was then charged for despite the appointment taking less than 5 minutes.