Jason Kendrix

Review of Brownwood Regional Medical Cen...

Shantell has been an excellent nurse to me, even w...

Shantell has been an excellent nurse to me, even willing to interpret for me in the ER (I'm Deaf) and I HIGHLY appreciated her kindness and professionalism. But Dr. Michael Lyons on the other hand, was/still is a rude, obnoxious a-hole. Was previously told to return if the migraine worsened, and it did, so when I returned, he said a migraine is not an emergency, and didnt see why id come to the ER, and didn't want to help me, OR write back and forth to communicate. Asked him to write it down and he continued to blab his head off til he realized I couldn't understand a word and that I gave up trying to read his lips and got fed up w telling him to write it down, then finally started to write back and forth. But even then, he was still being obnoxious. Even literally used the phrase "Sooooooo.........." like he's asking me what the hell I want (without saying the actual words), even had an a-hole attitude with me the entire time and made it apparent he didn't care and assumed i was a junkie and just wanted me to get out. So unprofessional, let alone for a doctor! Definitely going to make sure to ask who's the doctor is next time, and if its him, id rather drive 50 more miles to go to another ER. If anyone happens to go to this ER, and get Dr. Michael Lyons as your doctor, be ready to get judged without saying a word. Definitely going to file a complaint to the TX Board of Medical Examiners! STILL furious!!