Used to love rockauto and ordered all the time. Ha...

Used to love rockauto and ordered all the time. Have big collection of there magnets. But last time I ordered will be my last !! I was never so frustrated with the return process... this is absolutely ridiculous!! I received somebody else order!! Had to answer million questions. I was exp
ecting to receive two parts but received only one and it was not even my order... I request a replacement and they're expecting me to return two, TWO items and I just simply don't have it... because only one part was received. So I send back one! What's now?...