Philip WebberReview ofBrown Bros Ford
Finally, I received the service I expect! I had a...
Finally, I received the service I expect! I had a right rear signal light which was burnt out and because of past experience getting a quick look at a problem ("low tire pressure moniter warning") where I was given a three day wait time, I decided to take my vehicle elsewhere. When I could get the problem looked at within an estimated time frame (any time during the day for a signal light), I came back to Brown Bros and was very impressed by Peter Chu and the service. I was invited to wait until it could be looked at and given a time estimate of 2 to 3 hours. The job was done within 2 hours. Thank you Peter and Brown Bros. For such small matters, which albeit are a safety issue I expect my auto service company to assess the issue or deal with it in a reasonable time even if I am a walk in. Peter exceeded my expectations and of course I was pleasantly surprised.
Phil

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