H

Hotel with cleanliness and standard quality but wi...

Hotel with cleanliness and standard quality but with service far below expectations. We made a reservation for 3 people on 09/02. We arrived and the room had only 2 beds, so at the moment we requested the missing bed and the front desk said it would mount. We returned to the hotel late in the evening and had not set up the third bed and there was no one who could do anything. So I was put in another room, I moved all my suitcase and belongings into this room. On 10/02 before leaving the hotel we asked again at reception how we should proceed and we were advised that we should stay in their rooms. When I returned to the hotel the key in my room was blocked, my friends arrived and guess the bed was mounted in their room, I moved the room again.

Total confusion and downside, the hotel staff does not even talk to each other.

For my experience I would not recommend this hotel.

Comments:

No comments