Awful.....they described themselves as available 2...

Awful.....they described themselves as available 24/7...yet I had to wait 3 days for an appointment. They called the day of the appt and said they wouldn't make it because it was too damp outside...the sun was shining brightly at the time! They then urged me to book a time in late May. Much happer that I found another company...who came out same day (within 2 hours), fixed the problem in 20 minutes.