Alanna Vadnais

Review of Geotherm Inc.

We received our annual service check this year fro...

We received our annual service check this year from a technician called Sanford. What an awesome guy! As someone who knows next to nothing about how our geothermal/aircon works (I am not the homeowner, and I was not around when these systems were installed), I was so appreciative that he took the time to talk to me throughout his service repairs, explaining what he'd found, how it worked, and how he could get it to work better. He was clearly an expert, but was also patient and friendly to me, even though I was of absolutely no help to him. He went above and beyond the standard one would expect on a routine service check, even taking time to replace some not-wrong but not-quite-right wiring he found from a previous repair/installation. I'm confident that our house could not have been in better hands. If you see this, Sanford--thanks!