lee flood Houlihan

Review of The Gresham Hotel

Had the Gresham booked for me and my mam who is wh...

Had the Gresham booked for me and my mam who is wheelchair bound for 3 nights over Xmas first off when we arrived the wheelchair ramp at the front was no good for my mams wheelchair the staff said wheelchair was to heavy for the ramp then we were told to go around the back way it was down some rotten alleyway smell of piss down there finally we got into the hotel 30 min after arriving told we have to wait cos room not ready had to wait for 1 hour 20 min when we eventually got up to room my mams wheelchair wouldn t fit into the bathroom so we couldn t stay worst experience ever. Why say the hotel is wheelchair accessible if in fact it isn t booked it months in advance worst hotel ever