Kristine Penningroth

Review of TKO DJs

Our experience with TKO DJ started off as a good o...

Our experience with TKO DJ started off as a good one and ended as a disappoonting one. We chose TKO after speaking to several other dj companies, asking numerous questions and being really impressed with their answers. My husband and I felt really comfortable with the choice we had made. Our good experience however started turning to a bad one after our planning meeting a month before our wedding. After the meeting i felt confident all of our questions had been answered, our day of time line was hashed out for the time being and all our requestes would be met. That feeling of confidence however started to dwindle when we weren't given any information on our DJ within a week, as promised, and when we repeatedly asked when he would contact us, as was specifically written in our notes, were told he will within the next day or so. As the day of our wedding drew closer my wedding coordinator took over reaching out to TKO to adjust time lines and also followed up on when the DJ would contact me as it had been requested. My coordinator was on one occasion told that the DJ would reach out, on a second occasion, that he works another job and isn't always available, and on a third occasion, 3 days before our wedding, that maybe there was some miscommunication on how their planning process works and that maybe she didn't understand, which I believe to be very unprofessional. However we were assured that our DJ, Andrew, was one of the best and had never missed a wedding. Let me be clear, TKO provided a service for which I paid and followed all of the rules, for which they also cashed their check very quickly, and when I asked for a small thing like my DJ to call me before the wedding, that didn't happen. The day of my wedding is when I finally received a call from my DJ. I was in the middle of hair and makeup, and really wasn't in the best position to answer questions or talk. When I did ask if he needed help with name pronunciation he said no and told me he would see me later. I didn't see him until the reception, but was made aware of the fact that he was cutting it so close thay my venue was making calls for a plan B. I can say with full confidence that the DJ never fully looked at our information as at the reception, he waited until right before introductions to check on name pronunciation, something I had asked if all was clear on previously that day, didn't announce most of the night, was absolutely not engaging, something we had requested he be, spent the night with his nose burried in his phone, so much so that my husband called him out on it, didn't announce most of the things scheduled so the guests didn't know what was going on. The mother/son dance notes were not followed as my mother in law had to signal twice to for it to end as she wasn't able to stand as long as it was running. It was also brought to my attention that when a song was requested, every guest had to get my permission, even though we had specifically stated that song list and requests were to be followed. The DJ also came up to me during the evening, told me he had played the handful of songs highlighted and "if he should just keep going with the list?" Another indicator that he really didn't read our notes. Once I had told him to just play our list as we had already given instructions on, he seemed to be able to actually do his job and have time to be occupied with his phone again. Honestly, of all the things that could have gone wrong, the DJ was the last thing that should have as we had asked for someone who would keep the crowd engaged and have fun with us, and we had already given instructions to follow, something we did not get that. Oh and just to be very clear, as the tip amount was questioned, which is also unprofessional, at the end of nights like this things can become a little hectic and mistakes are made, the DJ lucked out big time, but i can assure you that he did not deserve what he received, and I also will not recommend TKO.