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Angela Germany

4 years ago

I just had a very disturbing call with one your de...

I just had a very disturbing call with one your designers. Matt Hart. I understand if my yard would not be ideal for a pool but I feel like he shot it down with trying to scare me with pricing. I was not concerned with the pricing but he made sure that was a deterrent. It disturbs me because he quoted a 8 ft wide pool to cost $50-$60K after I was referred by one of your customers that paid $58k and more options and upgrades for a standard size pool. Maybe business is that good where you don't need a small customer. SMH! a waste of breath and time. What happened to great customer service regardless of the outcome.

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