justin prunk

Review of Doubletree Hotel Spokane City ...

Do you like strangers coming into your room in the...

Do you like strangers coming into your room in the middle of the night? Neither do I!

My flight arrived late, had me in the hotel at 1:30am, and I needed a decent night of sleep. At 2:45am, somebody comes into my room and turns on the lights! They had somehow given me a key without checking me in. At least that s what the front desk said the next morning. Then they checked someone else in and gave them my room key.

But at least they were really apologetic and tried to rectify the situation, right? No. Neither of those things, actually. They seemed frustrated that it wasn t in their system from a clerical standpoint. Rather than an apology or any attempt to make the situation right, the guy working the front desk said huh, that s weird. I don t know what those guys are doing at night. Make sure you show up to the airport shuttle 5 minutes early because they won t wait for you.

If you like sleeping with one eye open and poor customer service, you ll LOVE the DoubleTree by Hilton at the Spokane Convention Center.

The one positive thing I have to say is that there was PLENTY of seating at their restaurant for breakfast. Most likely because they re charging $19 for a mediocre hotel continental breakfast. Walk five minutes down the street to Madeline s Cafe, pay half of that, and get good food made by people who actually care about their clientele.