Tina turner

Review of Snow Planet Ltd.

completely ripped off by these guys today, I took ...

completely ripped off by these guys today, I took my family there for the ffirst time and when we turned up, little did we know that they will charge us 5x more then the price of the ticket JUST FOR HIRING EQUIPMENTS!

I am absolutely shocked and disappointed that a place would charge so much per item eg $9 per item, so by the time you have the gloves, pants and shoes etc... they have already charged a ridiculous amount which you have no choice but to pay.

Not to mention the stubbornness of the customer service, on top of all that there was only one SLOW escalator that we had to wait on the line with 200 other kids just to get half way and slide down with the tube and by the way, one line was closed which meant extra wait and frustration. I think for individials or families, be prepared to be charged more than you anticipated. Definately not a good first and last time experience for me or my family