Sushila Nair

Review of Loew's Portofino Bay Hotel

The value from the universal hotel is you get an e...

The value from the universal hotel is you get an extra hour in the morning at the park and it is extremely easy to get back and forward from the park so no car needed. The hotel is extremely large with two blocks. The pool is in the west wing and easiest access is from the 2nd floor. The rooms are nice and large. The bathrooms do not have a divider between the toilet and the shower which I hate and the shower is a step over the bath type arrangement so not good for the older folks. The service was somewhat uneven. We had an issue but the manager stepped in and sorted it out however it was only after repeated contact attempts. The food choices are pretty dreadful and based on Italian food so great if you like pasta. There is a bar with singers for the evening entertainment. Breakfast however is excellent at the Trattoria.I would recommend staying at the hotel if you are visiting universal theme parks and you have a short visit. It certainly lacks the glamour of a Disney hotel but it is adequate.