ry guy

Review of McLeod Auto Sales

Rico was first to help my wife and I. Friendly and...

Rico was first to help my wife and I. Friendly and not pushy. I respected that. When I showed interested in a car, he helped us set up an application. Didnt get an answer right away so he assured us he would keep us up to date and informed. Well, that was the end of the positive experience. We left and I waited for a follow up from him the following day. I mean, they collected all our prudent personal information and all. But maybe he was busy so I called him, no answer. Receptionist said he must be busy so I left my name and number. No call back. Same thing happen the next day. Then I finally got a call at 7 in the evening, with nothing new to inform us of. But by morning he will have all the "details". Take a guess who never called. Skip Sunday, I went in person Monday and politely requested someone new to work with. Rico ignored us entirely without even an ounce of humbleness for his lazy tactics. Perhaps he didn't see a quick sale with us and put us on the back burner, Idk, but he lost my respect. Moving on, we get Ben! A "manager" who sympathized our recently unfavorable experience and assured us he will make things as smooth as possible. Well thank you Ben. Unfortunately, you ended up being just as helpful as Rico. I texted once. And called once. Patiently waiting. Took you two days to reply! Lol. At this point in fed up but, they have all my info and are dealing with banks on my behalf. Hard to ignore.
Well gentleman, I am permanent resident here. Not a soldier passing through. And my word of mouth recommendations will never steer anyone towards your business. And I would be cautious to anyone passing through. There is no sincerity in their customer relations. But Heck, maybe ill get a "sincere apology" on here because I took the time to write this. Its fake man, save it.
The Performance Motors is half a block down. Great people. VERY attentive to their customets. I DID purchase my vehicle, the same day I went there and am thrilled with my experience. I would at least take a look their first for anyone out shopping in that area.