Simone Judon

Review of Hotel H10 Ocean Maya y Coral

It's just ok. I don't see it as a 5 star resort ho...

It's just ok. I don't see it as a 5 star resort honestly. There is only 1 restaurant for breakfast, raccoons entire family running around all over the grounds and hopping on tables and only 2 pools. They serve you the cheapest no name liquor unless you request a brand. Some brands you dont even have access to unless you paid extra to be a privilege member although it's an all inclusive resort. Word of advice, if you tip the bartender then he will give you the good name brands regardless of being a privilege member. Theres also a restaurant you have to pay to eat at unless you're apart of their privilege club. They claim they have their own private beach yet several ppl and even myself were able to walk over that way and it's not like there was security to stop us. The nightly entertainment was horrible. Theres no stage and no chance of the audience even getting involved which really made the resort boring. The resort itself looks nice and the rooms minus not having a full size mirror to check your outfit from head to toe so if you want to stand on the sink and see then go for it. The foam party was fun. The restaurants were descent but I wish they had more to offer. The Japanese restaurant was the best though. We weren't impressed from the beginning when we tried to check in not once, not twice but 3 times. We arrived and were sent to a hotel bathroom to shower and change clothes. The bathroom was so hot we sweated and we showered...pointless shower might I add. When we requested towels to shower, they told us we could wash up with the big drying towel they gave us Oh and 1 more thing, dont expect fitted sheets on the bed...there were none nor a blanket. They give you about 3 flat sheets and 1 they cover the mattress with. I think I'll stick to RIU or AMResort brands because H10 doesn't impress. I called the waiter over and he came over and said "what, what do you want." The best waiter we had was a younger guy that works the small section tables by the windows to the left. Stay away from the Privilege sales people. They are super aggressive, annoying, each person will ask the exact same questions, and will basically try to force your hand at obtaining a membership...think of a timeshare presentation but 10x worse. I felt like I was in a work meeting again but on my vacation