Davita W. Kouwenaar

Review of Fulton County Department of He...

Getting your vaccine rescheduled is a huge hassle....

Getting your vaccine rescheduled is a huge hassle. I understand the overwhelming call volumes. But when I got my first dose of the vaccine they automatically scheduled me for a date I could not attend for my second dose. They said I had to call this number to reschedule. I called 15 times with a busy tone. The next day I called as soon as they opened and was up on queue for more than an hour. I think that's a little much. Ridiculous! Then when I got a live representative she said I'll call you back in 10 minutes. 45 min later no call. So now I'm on hold again to simply reschedule a second dose appointment I was given no option to change the day of the first shot. They need a better system. No wonder people aren't getting vaccinated fast enough. If this is what they go through.